At DRD, we are flexible because after the first phone or email contact, we assess whether to support you through remote assistance or whether it is necessary to schedule an on-site intervention.
We are so fast that we start assisting the customer even before leaving our headquarters, where our DRD team, after an internal discussion, develops an action plan with a high effectiveness-to-time ratio, leveraging three decades of know-how and drawing from our spare parts warehouse for testing and/or replacements.
This makes us highly effective, because once we are on our way, our only goal is to eliminate your problem.
Our long-standing partnership with Bulleri Brevetti, which began as a supplier of machine-side components, later expanded to complete electrical cabinets, and evolved over the years into an official service center, has allowed us to acquire in-depth knowledge of any model in all its smallest details, and much more.
In fact, many customers in our portfolio, equipped with prestigious brands such as SCM, Biesse, Belotti, and CMS, have progressively chosen to rely on our expertise for the maintenance of their machines or have even opted for a “revamping” solution (more info below), giving new life to their beloved machines.
Is that all? Actually, no!
Imagine having to move or transport your automation line or machining center—DRD can do it.
Imagine having to verify the correct alignment of a bi-rotary head—DRD can do it.
Imagine having to replace and re-parameterize a drive or inverter—and guess what—DRD can do it.
The next solution is the one we have not yet found!
